01. Problem Framing & Alignment
I work closely with leaders and teams to clarify the real problem before solutions are designed—aligning business objectives, people needs, and data to ensure effort is spent where it actually matters.
02. System & Process Design
I design people, data, and operational systems that simplify complexity, reduce friction, and support better decision-making at scale. This includes workforce models, analytics frameworks, workflows, and internal tools that are built to be used—not just launched.
03. Implementation & Change
I support ideas through rollout, iteration, and adoption—guiding teams through change with clarity, empathy, and accountability so solutions stick and become part of how work actually gets done.